Investigating Assets Stuck in Asset Processing

Incident Report for Webdam

Resolved

This incident has been resolved.
Posted Jan 11, 2024 - 09:20 PST

Update

This incident has been resolved.
Posted Jan 11, 2024 - 09:19 PST

Monitoring

A fix has been implemented and we are monitoring the results. We are still reprocessing impacted assets.
Posted Jan 10, 2024 - 17:14 PST

Update

Asset processing has returned to expected behavior, our engineers are reprocessing the assets stuck in processing.
Posted Jan 10, 2024 - 11:28 PST

Investigating

We are currently investigating this issue.
Posted Jan 10, 2024 - 10:01 PST
This incident affected: Core and Uploads.
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