Search Not Functioning for Some Accounts

Incident Report for Webdam

Resolved

The search issue has been resolved.

Posted May 19, 2022 - 11:13 PDT

Update

A fix has been implemented yesterday and impacted accounts should see search results return back to normal soon.

Posted May 18, 2022 - 08:54 PDT

Monitoring

A fix has been implemented and the results are being monitored.

Posted May 17, 2022 - 20:24 PDT

Investigating

We have identified an issue with search not working for some accounts. We have a fix for this issue and are working to restore full search functionality. We expect normal operation to return within the next two to three days.

Posted May 17, 2022 - 08:41 PDT

This incident affected: Search.