Bulk Download delay

Incident Report for Webdam

Resolved

The incident has been resolved around bulk downloads.
Posted Feb 16, 2024 - 17:09 PST

Monitoring

A fix has been implemented and we are monitoring the results. If you experienced a failed download, please try your download again.
Posted Feb 16, 2024 - 15:32 PST

Update

We are continuing to investigate the delayed downloads issue; we appreciate your patience as we work to resolve it.
Posted Feb 16, 2024 - 13:36 PST

Update

We are continuing to investigate this issue.
Posted Feb 16, 2024 - 10:38 PST

Investigating

We're currently investigating reports that bulk downloads are taking a while to complete.
Posted Feb 16, 2024 - 10:21 PST
This incident affected: Core, Brand Connect, and Download.