Issue with pages/and or icons loading

Incident Report for Webdam

Resolved

This incident has been resolved. During the time of the incident, users may have seen a blank page with a black dot load on Workstream and Brand Connect Requests pages, or a text-only version of the Core site.

Posted Feb 15, 2019 - 09:02 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2019 - 08:52 PST

Identified

Our engineering team has identified the issue and are working on a fix.

Posted Feb 15, 2019 - 08:29 PST

Update

We are continuing to investigate this issue.

Posted Feb 15, 2019 - 08:18 PST

Investigating

Our engineering team is investigating reports of pages and/or icons not loading correctly. We will update once we have more information.

Posted Feb 15, 2019 - 08:18 PST

This incident affected: Core, Brand Connect, and Workstream.