DAM Experiencing Latency

Incident Report for Webdam

Resolved

This incident has been resolved and we will continue monitoring the performance of the system.
Posted Oct 08, 2019 - 17:27 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2019 - 15:01 PDT

Update

We are continuing to work on a permanent fix for this issue. Response times have improved, but latency is still persistent for most of the application.
Posted Oct 08, 2019 - 13:48 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 08, 2019 - 11:30 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 08, 2019 - 10:16 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 08, 2019 - 09:45 PDT

Update

We are continuing to investigate this issue.
Posted Oct 08, 2019 - 08:37 PDT

Investigating

DAM Experiening Latency
Posted Oct 08, 2019 - 07:46 PDT
This incident affected: Core, Brand Connect, and Workstream.