Slow Asset Processing

Incident Report for Webdam

Resolved

This incident has been resolved.
Posted Feb 02, 2023 - 15:04 PST

Monitoring

A fix has been implemented and we are currently monitoring all systems.
Posted Feb 02, 2023 - 13:17 PST

Identified

The issue has been identified and a fix has been put in place. Pending assets should be completed soon and asset processing time will be decreasing.
Posted Feb 02, 2023 - 09:37 PST

Investigating

We are currently investigating an issue with asset processing time for uploads.
Posted Feb 02, 2023 - 09:30 PST
This incident affected: Core and Uploads.