Latency in the Application

Incident Report for Webdam

Resolved

This incident has been resolved and we are seeing normal load times.

Posted Mar 19, 2019 - 15:33 PDT

Monitoring

A fix has been implementing and we are seeing normal responses in the application. We will continue to monitor response times.

Posted Mar 19, 2019 - 15:11 PDT

Identified

We have located the cause of latency in the system and are working on a fix.

Posted Mar 19, 2019 - 13:17 PDT

Update

We are continuing to investigate this issue.

Posted Mar 19, 2019 - 08:59 PDT

Investigating

We are seeing long response times across all products and are looking into it.

Posted Mar 19, 2019 - 08:54 PDT

This incident affected: Infrastructure, API, Core, Brand Connect, Workstream, Search, Uploads, Download, Proofing, Mobile and Integrations (Adobe CC Connector, Sitecore Connector, Dynamic Templates, Drupal Connector).

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