Slow Response in Brand Portal and Core

Incident Report for Webdam

Resolved

This incident has been resolved.

Posted May 18, 2021 - 10:52 PDT

Monitoring

Response times have returned to normal and we are monitoring the applications.

Posted May 18, 2021 - 09:50 PDT

Investigating

We are currently investigating an issue in the Brand Portal and Core applications. Users are currently experiencing slow load times and intermittent timeouts.

Posted May 18, 2021 - 08:58 PDT

This incident affected: Infrastructure, Core, Brand Connect, and Search.